Privacy Policy

Information We Collect

We collect the following types of personal information:

• Account Information: Name, email address, phone number, and password when you create an account.
• Order Information: Billing and shipping address, payment method details, and order history when you make a purchase.
• Communication Data: Messages, emails, and inquiries you send through our contact form or customer support.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website (collected automatically via cookies).

How We Use Your Information

• To process and fulfill your orders, including shipping and payment processing.
• To communicate order updates, shipping notifications, and delivery confirmations.
• To respond to your inquiries and provide customer support.
• To improve our website, products, and overall shopping experience.
• To send promotional communications and offers (only with your consent — you can unsubscribe anytime).
• To prevent fraud and ensure the security of our platform.

Payment Security

We do not store your credit card, debit card, or bank account details on our servers. All payment transactions are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Your financial information is encrypted and handled directly by Razorpay.

Cookies

Our website uses cookies to:

• Keep you signed in to your account.
• Maintain items in your shopping cart across sessions.
• Analyze website traffic and improve user experience.

You can disable cookies in your browser settings, though this may affect some features of our website.

Third-Party Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Shipping Partners: To deliver your orders (name, address, phone number).
• Payment Processors: Razorpay for secure transaction processing.
• Legal Requirements: If required by law or to protect our rights.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. You can request deletion of your account and data by contacting us.

Your Rights

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information via your account settings.
• Deletion: Request deletion of your account and personal data.
• Opt-out: Unsubscribe from marketing emails at any time.

Contact Us

For any privacy-related questions or requests, please contact us:

• Email: sudhasharma9868@gmail.com
• Phone: +91-9868105731
• Address: 113, Evergreen Apartments, Sector-7, Plot No.-9, Dwarka, New Delhi-110075